We are committed to providing good service to our customers and your views are very important to us.
If something goes wrong, we’re determined to make it right again. If you’ve had an experience that you are not satisfied with, we’re here to resolve the issue. Your feedback can also help us to improve our services, even if you don’t have a formal complaint.
Please talk to us! Many complaints can be resolved quickly, so please raise them with us should they occur. Please contact us on 1300 928 218 or
support@iadvice.net.au
Online: www.afca.org.au
Email: info@afca.org.au
Phone: 1800 931 678
Mail: Australian Financial Complaints Authority
GPO Box 3
Melbourne VIC 3001